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Quality gates + release governance to reduce rework

Engineering + QA leadership • B2B Software • 4 weeks

Improved release reliability with consistent gates, definitions, and review rituals.

Snapshot

Services

  • Delivery Enablement

Deliverables

  • Definition of Ready / Done
  • Release checklist + go/no-go agenda
  • QA gate criteria and test coverage baseline
  • Rollback and comms playbook
  • Learning loop template (retro → standard update)

Context

  • Engagement: 4-week release governance + QA gates setup
  • Timeline: 4 weeks
  • Client: Engineering + QA leadership
  • Industry: B2B Software
  • High release frequency with increasing coordination overhead
  • Late-stage surprises triggered rollbacks and rework loops
  • Needed clear, shared definitions to reduce negotiation during releases

Constraints

  • Gates had to be fast enough to keep cadence intact
  • Release rituals needed clarity without adding meeting load
  • Learning loops had to translate incidents into updated standards

Challenge

Releases were frequent but fragile: late surprises caused rollbacks, rework, and high coordination overhead during release windows.

How we worked

  • Aligned Definition of Ready/Done to release risk and readiness signals
  • Introduced minimum QA gates and acceptance criteria as non-negotiables
  • Created a go/no-go ritual with a clear checklist and ownership
  • Established an incident learning loop to keep standards current

What we did

  • Defined Definition of Ready / Definition of Done aligned to release risk
  • Introduced minimum QA gates and acceptance criteria
  • Created release checklist and go/no-go ritual
  • Established lightweight incident learning loop tied to standards updates

Outcomes

  • Escaped defects: ↓ ~30% within 8–10 weeks
  • Release rollbacks: ↓ ~20% within 90 days
  • Release confidence: Improved (clear gates)

Proof

  • Definition of Ready/Done (high-level) for release readiness
  • Release checklist + go/no-go agenda (redaction-safe)
  • QA gate criteria and baseline (minimum viable quality)
  • Learning loop template (retro → standard update)

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