Overview
Hoshi Consult (“we”, “us”) provides consulting services and operates this website to explain our work and enable enquiries. This policy covers personal information we handle through the website, communications, and service delivery.
Information we collect
We may collect the following categories of information:
- Contact details: name, email address, phone number, and organisation (when you submit an enquiry or contact us).
- Project context: information you provide about your needs, constraints, timelines, or goals.
- Communication content: messages sent to us via forms, email, or other channels we use to communicate.
- Usage data: basic technical and interaction data (e.g., pages viewed, approximate location, device/browser information) when you browse the site.
How we use information
We use personal information to:
- Respond to enquiries and communicate with you.
- Assess fit and scope for potential engagements.
- Deliver services and manage client relationships.
- Operate, maintain, and improve the website (including understanding what content is useful).
- Comply with legal obligations where applicable.
Cookies & analytics
We may use cookies or similar technologies to ensure the site functions properly and to understand usage patterns. Analytics (if enabled) typically records aggregated usage signals (e.g., page visits and traffic sources) rather than the content of your messages.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Sharing & processors
We do not sell personal information. We may share limited information with trusted service providers (“processors”) who help us operate our website and communications (for example, hosting, analytics, and email tooling).
Where we use processors, we aim to share only what is necessary for the specific purpose and to use providers with appropriate contractual and operational safeguards.
Data retention
We retain personal information only for as long as needed to respond to enquiries, deliver services, maintain records for legitimate business purposes, and meet legal or contractual requirements. Retention periods vary by the nature of the information and context of the interaction.
Security
We take reasonable steps to protect personal information from unauthorised access, use, or disclosure. No method of transmission or storage is guaranteed to be completely secure, so you should avoid sending sensitive information through unsecured channels.
Your rights
Depending on your jurisdiction, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also object to certain processing activities or request a copy of information you have provided.
Contact
For privacy questions or requests, contact us via our Contact page and include “Privacy” in the subject line so we can route your request correctly.